FAQs

  1. How long are shipping times?

Shipping times vary depending on your selection. Economy is 5 to 8 days and costs $5. Standard is $10 and takes 3 to 4 days. Express is 1 to 2 days and is $15.  All packages are shipped via USPS to help keep shipping costs down. FedEx and UPS are faster but the rates are much higher. 

  1. What's your return policy?
We want you to be completely satisfied with your purchase from our online boutique. If you are not happy with your item, we offer a hassle-free return process within 30 days of the original purchase date, excluding all sale items. Please see our full return policy here: https://www.therusticredbudshop.com/policies/refund-policy
  1. Can I cancel my order?

Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, we can send you the return information.

  1. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you send you the correct item.

  1. Do you offer exchanges?

We do offer exchanges. You would send the item back and we will send you the correct item. Please see our full return policy here: https://www.therusticredbudshop.com/policies/refund-policy